Everyone loses things from time to time and if you lose your key, it’s not the end of the world. Once your identity has been confirmed, we will cut the lock from your storage room so you are able to access it immediately. It will be necessary to acquire a new lock for your room after this, so it is advised that this is only a last resort option. We also offer a service where we will hold a key for you in a key safe so if this problem arises you will be able to enter your unit.